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Terms & conditions

The terms that apply when you use this website or place an order with Vintex Global.

Last updated: October 2026

About these terms

By using this website or sending us an order, you agree to these terms. If you do not agree, please do not use the website.

Who can order

We supply licensed importers, distributors, pharmacies, hospitals, clinics, veterinary practices and NGOs. Individuals may order for personal use only against a valid prescription and only where the law of their country permits it.

Prescription medicines

Prescription-only medicines are dispatched only after we receive a valid prescription or the relevant licence. We may refuse or cancel any order we believe would not comply with the law.

Orders and quotations

An order sent through this website is a request for quotation, not a confirmed sale. A contract is formed only when you accept our proforma invoice and we confirm the order. Prices, availability, batches and expiry dates are confirmed in the quotation.

Payment

Payment terms and bank details are given on the proforma invoice. No payment is taken on this website. Beware of anyone asking you to pay to an account not shown on our official invoice.

Import rules and duties

You are responsible for making sure the products can be legally imported into your country and for any import permits, duties and taxes, unless agreed otherwise in writing.

Product information

Product names, uses and images on this website are for identification only. Images are illustrations and may differ from the actual pack. See our medical disclaimer.

Intellectual property

The content and design of this website belong to Vintex Global. Product and brand names are trademarks of their respective owners and are used only to identify the products we supply.

Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential losses, or for delays caused by customs, couriers or events beyond our reasonable control. Our total liability for any order is limited to the amount paid for that order.

Governing law

These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts at Nagpur, Maharashtra, India.

Contact

Questions about these terms: export@vintexglobal.com.

Contact us with a question

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